Shipping Policy
- TechMet has the ability to ship to all 50 states, along with the countries of Mexico and Canada.
- All orders will be shipped via UPS PPA unless noted by the customer.
- In-stock orders placed before 5 p.m. EST will ship the same day.
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- Shipping and return policy
Shipping and return policy
return Policy
- To qualify for return, the product must be unused and remain in original TechMet packaging with lot traceability.
- Special, modified or altered tools are not acceptable for return.
- If a customer wishes to return products, the customer must have an authorized TechMet Returned Materials Authorization number (RMA). This can be obtained by contacting Customer Service at csteam@techmet-carbide.com or calling 828-624-0222. The following information will be required at time of request: Customer PO number and TechMet Invoice Number.
- All items for return must be received at TechMet’s warehouse within 30 days from the date the RMA was issued.
- All returns will be inspected. Items chipped or damaged during return shipment will not be credited.
- Material returned without an RMA will be returned to sender, at the sender’s expense.